Boil Water Notice on Carrick on Suir (Crotty’s Lake) Public Water Supply lifted

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

The Boil Water Notice on the Crotty’s Lake Public Water Supply in Carrick-on-Suir has been lifted with immediate effect.

Uisce Éireann can confirm that, following consultation with the Health Service Executive, customers on this supply can now resume normal use of the public water supply. This follows remedial works with consistent satisfactory sampling results.

The Boil Water Notice was issued on 25 November 2024 to protect the health of approximately 2,000 customers following operational issues which had impacted the treatment processes at the plant.

Drinking water experts from Uisce Éireann worked hard to lift the notice for impacted customers as quickly and as safely as possible.

Uisce Éireann’s Jim Fitzgerald, acknowledged the impact of the notice on the community, saying: “Uisce Éireann regrets the inconvenience that the Boil Water Notice had on the community of Carrick-on-Suir. I would like to thank them for their patience and support while our drinking water experts worked to lift the Boil Water Notice as quickly as it was safe to do so. I would also like to thank the Elected Representatives and the media for their assistance in sharing the information during the period of this boil water notice.”

The Uisce Éireann Customer Contact Centre, open 24/7 on freephone 1800 278 278, is available to answer queries in relation to the lifting of this notice. Further information is available on our website.

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at the text alerts page.