Boil Water Notice lifted in Kilrossanty with immediate effect

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Uisce Éireann wishes to advise customers on the Kilrossanty Public Water Supply that the existing Boil Water Notice will continue until further notice.

The notice was issued on 29th July as a measure to protect the health of approximately 425 customers due increased turbidity in the raw water source. 

Sampling will continue and every effort is being made to lift the notice as quickly as possible.
Uisce Éireann’s Maura Phelan said “We understand the impact a Boil Water Notice has on the local community and apologise for any inconvenience caused. Public health is our number one priority and we will continue to monitor the situation.”

All consumers affected by this notice must boil their water before drinking.  

With regard to Boil Water Notices, Uisce Éireann is not in a position to provide bottled water to customers for Boil Water Notices where water is safe to drink once boiled. The provision of alternative water supplies by way of tankers isn’t of benefit as water from tankers would still need to be boiled to ensure it’s safe to drink. There is also no mechanism under the current regulatory framework to provide compensation to customers who choose to purchase bottled water themselves during a BWN.

 

Water must be boiled for:

• Drinking;

• Drinks made with water;

• Preparation of salads and similar foods, which are not cooked prior to eating;

• Brushing of teeth;

• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);

• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;

• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;

• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;

• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

• Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Water Supply Updates section, on X @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment. 

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Following consultation with the Health Service Executive (HSE), Uisce Éireann have issued a Boil Water Notice to protect the health of approximately 425 customers supplied by the Kilrossanty Public Water Supply, Co. Waterford. This follows increased turbidity in the raw water source. 

Customers can check if their property is included by visiting www.water.ie and entering the property’s Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278. 

All consumers affected by this notice must boil their water before drinking. 

Uisce Éireann’s Maura Phelan said: “Public health is our number one priority and we would like to assure customers that the notice has been put in place to protect public health. Our compliance and operations experts are working to lift the notice as quickly and as safely as possible. We understand the impact a Boil Water Notice (BWN) has on the local community and apologise for any inconvenience caused.”

Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) is consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

• Drinking;

• Drinks made with water;

• Preparation of salads and similar foods, which are not cooked prior to eating;

• Brushing of teeth;

• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);

• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;

• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;

• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;

• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

• Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Water Supply Updates section, on X @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Uisce Éireann would like to remind customers supplied by the Kilrossanty Public Water Supply, Co. Waterford that the Boil Water Notice issued on July 29 will remain in place until further notice.

This notice was issued as a precautionary measure to protect the health of approximately 425 customers due increased turbidity in the raw water source.

Uisce Éireann is carrying out sampling on the water and every effort is being made to lift the notice as quickly as possible.

Uisce Éireann’s Maura Phelan said: “Public health is Uisce Éireann’s number one priority and we would like to assure customers that the notice has been put in place to protect their wellbeing. Our compliance and operations experts are on site and are working to lift the notice as quickly and as safely as possible. We understand the impact a Boil Water Notice (BWN) has on the local community and apologise for any inconvenience caused.”

Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) is consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it is safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.
A map of the affected area is attached and available to view on the supply and service section of water.ie

All consumers affected by this notice must boil their water before drinking.  

With regard to Boil Water Notices, Uisce Éireann is not in a position to provide bottled water to customers for Boil Water Notices where water is safe to drink once boiled. The provision of alternative water supplies by way of tankers isn’t of benefit as water from tankers would still need to be boiled to ensure it’s safe to drink. There is also no mechanism under the current regulatory framework to provide compensation to customers who choose to purchase bottled water themselves during a BWN.
 

Water must be boiled for:

• Drinking;

• Drinks made with water;

• Preparation of salads and similar foods, which are not cooked prior to eating;

• Brushing of teeth;

• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);

• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;

• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;

• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;

• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

• Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Water Supply Updates section, on X @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.