Crew are working to restore water supply to customers supplied by Greenmount Water Treatment Plant in Louth

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann is working to address supply interruptions to impacted customers across Louth following Storm Éowyn. Repair crews have commenced restoration works in areas where the status red weather warning has been lifted. Our priority is the provision of clean safe drinking water to communities and the safety of water services staff who work to make that happen.

A power outage at Greenmount Water Treatment Plant as a result of Storm Éowyn is causing disruption to supply for customers in Castlebellingham, Dunleer and surrounding areas in County Louth. Supply is expected to be restored to customers in Castlebellingham by 6pm this evening. Supply restoration to Dunleer may take longer due to a burst on the network supplying the town. Crews are on site to carry out repairs with water supply expected to be restored by 8pm. Updates on local supply issues will be provided on the Uisce Éireann website, www.water.ie, as they become available.

James O’Hagan, Operations Manager with Uisce Éireann said, “This is an unprecedented storm event following which we are still assessing the full extent of the disruption to supplies. We understand how disruptive unplanned outages are and we ask for the public’s continued patience as crews work to restore supply to impacted areas.”

We would like to thank all those who are supporting our efforts to restore normal water supplies including the National Emergency Co-ordination Group, local authorities, the ESB, Civil Defence and other agencies.

Customers are being urged to conserve water where possible to protect supply while outages are being resolved. There are some simple steps people can take to conserve their water, such as avoiding the use of water-intensive appliances during this time. To learn more about conserving water, visit our conservation section.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. As per best practice, most homes and businesses will have on-site water storage to provide a backup source of water for sanitation purposes. 

The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For updates please visit the Water Supply Updates section.