Crews appeal to customers in Ramelton and Milford to conserve water

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Crews are appealing to customers in Ramelton and Milford to conserve water and protect supply.

The recent dry weather conditions in these areas has resulted in low lake levels at Milford, the area’s water source. As a result, customers are being asked to be mindful of their usage, allow supply to catch up with demand and enable reservoirs to fully replenish. 

High usage can lead to pressure reductions which can impact the supply to customers.

Uisce Éireann’s Damien O’Sullivan reminded locals to be mindful of their water usage. 

“The dry weather in recent weeks has resulted in lake levels falling at Milford. We are appealing to customers in these areas to conserve water to give the reservoirs time to replenish. Any reduction that customers can make in their usage can collectively result in significant supply improvements for all homes and businesses.”

Damien added: “It’s important that we all consider our water usage and look at simple yet impactful ways to conserve water. It can sometimes be difficult to know where to start, but even small changes can make a significant difference.”

For more simple ways to conserve water, check out the Uisce Éireann conservation calculator which can help people work out how much water they are currently using and how they can conserve even more. 

Vulnerable customers who have registered with Uisce Éireann receive direct communications for planned and unplanned outages lasting more than four hours.

Uisce Éireann’s customer care team is available 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For further updates, visit the service and supply section of our website. 

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at the text alerts page.