Crews are working to restore water supply to customers supplied by Fermoy Water Treatment Plant
Customers may be impacted by reduced water pressure and water outages
Uisce Éireann, is continuing to work to restore normal operations at Fermoy Water Treatment Plant in Cork as a result of the impacts of Storm Bert. Our priority is the provision of clean safe drinking water to communities and the safety of water services staff who work to make that happen.
Due to raw water turbidity issues at the plant following Storm Bert, production at the Water Treatment Plant has been temporarily suspended. Customers in the following impacted areas may experience reduced pressure or loss of supply; Forest Glen, Barryscourt, Corrin, Barry’s Boreen, Balmace, Duntahane Park and surrounding areas. Uisce Éireann is working to restore the water supply as quickly as possible to impacted customers.
Niall O’Riordan, Operations Lead with Uisce Éireann said, “Some customers supplied by Fermoy Water Treatment Plant may be impacted by reduced water pressure and water outages. We understand how disruptive unplanned outages are and we regret the inconvenience caused. Crews are continuing to work to restore normal water supply and subject to raw water turbidity reducing, we expect water supply should be restored by 6pm tomorrow evening, Monday 25 November”.
As per best practice, most homes and businesses will have on-site water storage to provide a backup source of water for sanitation purposes. Following return of supply, it typically takes two to three hours for normal supply to fully be restored to all areas as the water refills the network, especially for those on higher ground or at the end of the network.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates, please see the Water Supply updates section.
Previous Updates
Uisce Éireann is working to address supply interruptions being experienced by some customers supplied by the Fermoy Water Treatment Plant in Cork as a result of the impacts of Storm Bert. Our priority is the provision of clean safe drinking water to communities and the safety of water services staff who work to make that happen.
Due to raw water turbidity issues at the plant following Storm Bert, production at the Water Treatment Plant has been temporarily suspended. Customers in the following impacted areas may experience reduced pressure or loss of supply; Forest Glen, Barryscourt, Corrin, Barry’s Boreen, Balmace, Duntahane Park and surrounding areas. Uisce Éireann is working to restore the water supply as quickly as possible to impacted customers.
Niall O’Riordan, Operations Lead with Uisce Éireann said, “Some customers supplied by Fermoy Water Treatment Plant may be impacted by reduced water pressure and water outages. We understand how disruptive unplanned outages are and we regret the inconvenience caused. Subject to raw water turbidity reducing, we expect water supply should be restored by 6am Monday 25th November”.
As per best practice, most homes and businesses will have on-site water storage to provide a backup source of water for sanitation purposes. Following return of supply, it typically takes two to three hours for normal supply to fully be restored to all areas as the water refills the network, especially for those on higher ground or at the end of the network.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates, please see the Water Supply updates section.
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