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Uisce Éireann crews making progress in effort to restore water supplies

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

  • 84,000 people without water, 100,000 at risk, and 265,000 being supplied by generators
  • Mobile generators in place to support plants where power supply not yet back
  • Alternative water supplies and tankers in place in 50 locations across the country, with more to be deployed today
     

Approximately 84,000 people across the country have no water this lunchtime following Storm Éowyn. An additional 265,000 people are now being supplied by schemes where generators have been deployed by Uisce Éireann crews. Supplies for a further 100,000 people are at risk in areas where power is yet to be restored but there is storage in reservoirs.

Uisce Éireann crews are on the ground across the country working to deploy generators and provide alternative water supplies in areas where water has been off for longer periods. We continue to actively source and transfer generators to sites where power has not been restored. We are also liaising closely with the ESB to prioritise the restoration of power to critical water and wastewater sites.

Areas most impacted are along the West Coast and Midlands and include Galway, Mayo, Clare, Cavan, Monaghan, Westmeath, Donegal and Longford. Updates on local supplies issues are being provided on our website as soon as they become available.

Head of Water Operations at Uisce Éireann, Margaret Attridge said that the focus is on restoring power to treatment plants and pumping stations in impacted areas, and providing alternative water supplies to customers where supplies have been disrupted for longer periods.

We are working in co-ordination with the National Emergency Co-ordination Group, the ESB and other agencies to ensure all available resources are being deployed to support the return of water supplies. Our crews are on the ground in all impacted areas working to restore water services as quickly as possible by sourcing and installing generators at plants where power has not yet been restored. In some areas the electricity supply remains intermittent which can prolong the time it takes to restore water supply.

We apologise to customers who have been without water for a few days and ask for the public’s continued patience during this challenging time. In areas where water supply has been out for longer periods, our teams are working to provide alternative water supplies and we currently have 50 locations around the country where alternative supplies are in place. More will be deployed today, and we will be updating our website and providing information to local stakeholders about their locations. We are also providing additional supports for elderly and vulnerable customers and we could encourage people to contact our customer care team at 1800 278 278 if additional support is needed.

Margaret is also urging customers to conserve water where possible in order to protect supply while the outages are resolved. There are some simple steps people can take to conserve their water, such as avoiding the use of water-intensive appliances during this time. To learn more about conserving water, visit www.water.ie/conserve.

Customers can stay informed about their local water supply by visiting our website, via Uisce Éireann’s X feed, @IWCare, or by signing up for our free text alert service via the website. Alternatively get in touch via our 24/7 customer care centre at 1800 278 278.

Previous Updates

Approximately 109,000 people across the country have no water this lunchtime following Storm Éowyn. An additional 112,000 people are now being supplied by schemes where generators have been deployed by Uisce Éireann crews. Supplies for a further 126,000 people are at risk in areas where power is yet to be restored.

The impacts initially nationwide are more localised now with the East and South most improved.  Areas most impacted are along the West Coast and Midlands and include Galway, Mayo, Clare, Cavan, Monaghan, Westmeath, Donegal and Longford. Updates on local supplies issues are being provided on our website, as soon as they become available.

Uisce Eireann repair crews are again on the ground across the country today working to restore water supplies and operations at wastewater plants. We continue to actively source and transfer generators to sites where power has not been restored. We are co-ordinating closely with the ESB to prioritise power restoration and we are also liaising with other agencies including the National Emergency Co-ordination Group and local authorities.

Head of Water Operations at Uisce Éireann, Margaret Attridge noted that while positive progress had been made overnight, the number of people experiencing loss of supply due to power outages remains significant. 

“This unprecedented storm event has had a severe impact on our water and wastewater network nationwide. Our crews are on the ground in all impacted areas working to restore water services as quickly as possible, but given the extent of the damage to the power network, it may take some time before full service is restored everywhere. We apologise to customers who have been without water for a few days and ask for the public’s continued patience during this challenging time, some customers are also operating with restricted service as treated water storage reservoirs and networks recharge.

“In locations where water supplies have been impacted for longer periods, we are deploying alternative water supplies. Details of these supplies and their locations are being posted across our website and social media channels as they become available,” she added.

Margaret is also urging customers to conserve water where possible in order to protect supply while the outages are resolved. There are some simple steps people can take to conserve their water, such as avoiding the use of water-intensive appliances during this time.

To learn more about conserving water, visit www.water.ie/conserve.

Customers can stay informed about their local water supply by visiting www.water.ie, via Uisce Éireann’s X feed, @IWCare, or by signing up for our free text alert service via the website. Alternatively get in touch via our 24/7 customer care centre at 1800 278 278. 

Approximately 120,000 people across the country have no water this lunchtime following Storm Éowyn. An additional 150,000 people are now being supplied by schemes where generators have been deployed by Uisce Éireann crews. Supplies for a further 275,000 people are at risk in areas where power is yet to be restored.

The impacts are being felt nationwide, with areas without water across the North West and in counties Kerry, Clare, Tipperary, Cavan, Monaghan, Longford and Laois. Updates on local supplies issues will be provided on the Úisce Eireann website, www.water.ie, as they become available.

Uisce Eireann repair crews are on the ground across the country today working to restore supplies and we are actively sourcing and deploying generators at sites where power has not been restored.  We are co-ordinating closely with the ESB to prioritise power restoration and we are also liaising with other agencies including the National Emergency Co-ordination Group and local authorities.

Head of Water Operations at Uisce Éireann Margaret Attridge is warning that service disruptions may last a number of days for some households and businesses, “This is an unprecedented storm event that has had a severe impact on our water and wastewater network nationwide. We are still assessing the full extent of the disruption to supplies. Our crews will work around the clock where it is safe to do so to restore water service as quickly as possible, but given the extent of the damage, it may take some time before full service is restored everywhere. We ask for the public’s continued patience during this challenging time.” 

Margaret is also urging customers to conserve water, “In areas where supply has been disrupted, most properties should have adequate storage in their attic tanks for hygiene purposes for at least 24 hours. However, customers are urged to conserve water where possible in order to protect supply while the outages are resolved. There are some simple steps people can take to conserve their water, such as avoiding the use of water-intensive appliances during this time. “

To learn more about conserving water, visit www.water.ie/conserve.

Customers can stay informed about their local water supply by visiting www.water.ie, via Uisce Éireann’s X feed, @IWCare, or by signing up for our free text alert service via the website. Alternatively get in touch via our 24/7 customer care centre at 1800 278 278. 

Approximately 138,000 people across the country have no water this evening where supplies have been impacted by Storm Éowyn. Supplies for a further 750,000 people are at risk. The number of people without water is likely to increase the widespread power outages at treatment plants and pumping stations continue to impact on supplies.

The impacts are being felt nationwide, with large areas without water across Kerry, Clare, Tipperary, Waterford, Galway, Donegal, Longford and Laois. Updates on local supplies issues will be provided on the Úisce Eireann website, www.water.ie, as they become available.

Uisce Eireann repair crews commenced restoration works on a phased basis once the status red weather warning was lifted.  We would like to thank all those who are supporting our efforts to restore normal water supplies including the National Emergency Co-ordination Group, local authorities, the ESB, Civil Defence and other agencies for their support and advice. 

Head of Water Operations at Uisce Éireann Margaret Attridge is warning that service disruptions may last a number of days for some households and businesses, “This is an unprecedented storm event that has had a severe impact on our water and wastewater network nationwide. We are still assessing the full extent of the disruption to supplies. Our crews will work around the clock where it is safe to do so to restore water service as quickly as possible, but given the extent of the damage, it may take some time before full service is restored everywhere. We ask for the public’s continued patience during this challenging time.” 

Margaret is also urging customers to conserve water, “In areas where supply has been disrupted, most properties should have adequate storage in their attic tanks for hygiene purposes for at least 24 hours. However, customers are urged to conserve water where possible in order to protect supply while the outages are resolved. There are some simple steps people can take to conserve their water, such as avoiding the use of water-intensive appliances during this time. “

To learn more about conserving water, visit www.water.ie/conserve.

Customers can stay informed about their local water supply by visiting www.water.ie, via Uisce Éireann’s X feed, @IWCare, or by signing up for our free text alert service via the website. Alternatively get in touch via our 24/7 customer care centre at 1800 278 278. 

Approximately 60,000 people across the country have no water this lunchtime where supplies have been impacted by Storm Éowyn. Supplies for a further 500,000 people are at risk. The number of people without water is likely to increase over the course of the day as the widespread power outages at treatment plants and pumping stations continue to impact on supplies.


The impacts are being felt nationwide, with large areas without water across Tipperary, Longford, Cork, Kerry, Limerick, Carlow, Kilkenny and Galway. Updates on local supplies issues will be provided on the Úisce Eireann website, as they become available.


Uisce Eireann repair crews have commenced restoration works in areas where the status red weather warning has been lifted.  We would like to thank all those who are supporting our efforts to restore normal water supplies including the National Emergency Co-ordination Group, local authorities, the ESB, Civil Defence and other agencies for their support and advice.

 
Head of Water Operations at Uisce Éireann Margaret Attridge is warning that service disruptions may last a number of days for some households and businesses, “This is an unprecedented storm event that has had a severe impact on our water and wastewater network nationwide. We are still assessing the full extent of the disruption to supplies. Our crews will work around the clock where it is safe to do so to restore water service as quickly as possible, but given the extent of the damage, it may take some time before full service is restored everywhere. We ask for the public’s continued patience during this challenging time.” 


Margaret is also urging customers to  conserve water, “In areas where supply has been disrupted, most properties should have adequate storage in their attic tanks for hygiene purposes for at least 24 hours. However, customers are urged to conserve water where possible in order to protect supply while the outages are resolved. There are some simple steps people can take to conserve their water, such as avoiding the use of water-intensive appliances during this time. “

To learn more about conserving water, visit www.water.ie/conserve.


Customers can stay informed about their local water supply by visiting our website, via Uisce Éireann’s X feed, @IWCare, or by signing up for our free text alert service via the website. Alternatively get in touch via our 24/7 customer care centre at 1800 278 278. 

Uisce Éireann crews are assessing the impact of Storm Éowyn on water supplies across the country following last night’s violent storms.


Significant disruption to supply is expected due to widespread power outages impacting on water and wastewater treatment plants, pumping station and other network assets. Approximately 150,000 customers may be at risk of water supply disruption during the day as a result. However the majority should still have water due to storage in reservoirs.


Our incident management processes have been stood up and crews will mobilise to assess damage to plants and begin restoring normal supplies once the red-level warning has lifted and it is safe to do so. We are also in touch with key stakeholders through the National Emergency Coordination Group and with the ESB to coordinate the return of power to key water services sites post storm. 


In areas where supply has been disrupted, most properties should have adequate storage in their attic tanks for hygiene purposes for at least 24 hours. However customers are urged to conserve water where possible in order to protect supply while the outages are resolved. There are some simple steps people can take to conserve their water, such as avoiding the use of water-intensive appliances during this time. To learn more about conserving water, visit www.water.ie/conserve.
Customers can stay informed about their local water supply by visiting our website, via Uisce Éireann’s X feed, @IWCare, or by signing up for our free text alert service via the website. Alternatively get in touch via our 24/7 customer care centre at 1800 278 278. 
 

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