Overnight restrictions essential for customers supplied by Macroom Water Treatment Plant

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann advises customers supplied by the Macroom Water Treatment Plant that a further overnight restriction is essential to maintain a daytime supply for customers due to weather related operational issues at the Water Treatment Plant coupled with high demand.  Homes and businesses are being asked to be mindful of their water usage and conserve water to allow supply to catch up with demand.

Supply restrictions will be in place until 9am tomorrow, Tuesday 25 February. Customers may experience water outages or low pressure, particularly those on higher ground or at the end of the network.

Uisce Éireann understands the inconvenience that restrictions cause, but they are necessary to ensure there is a daytime supply for all our customers.

The majority of customers should have adequate storage in their attic tanks to provide for essential uses such as flushing toilets for the duration of this restriction. However, customers can help conserve water by not running taps needlessly, taking showers instead of baths and postponing using dishwashers and washing machines where possible.

Customers can find useful water saving tips on our website www.water.ie/conserve. This also includes an easy-to-use conservation calculator so you can work out how much water you are currently saving and how to conserve even more.

Following return of supply, it typically takes two to three hours for normal supply to fully be restored to all areas as the water refills the network, especially for those on higher ground or at the end of the network.

The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For updates please visit the Water Supply Updates section of our website.

Uisce Éireann has a free text service, providing real-time updates for local issues and customers can sign up with their Eircode and mobile number at the text alerts page.