Precautionary Boil Water Notice lifted for Gort Water Supply | News

Uisce Éireann and Galway County Council would like to remind customers in Gort supplied by Gort Public Water Supply that the Boil Water Notice issued in consultation with the Health Service Executive (HSE), remains in place. However, the utility are working towards lifting the Boil Water Notice as soon as possible with testing and works ongoing.

The notice has been put in place to protect the health of a population of approximately 2,800 customers.

Rónan Daly, Uisce Éireann's Asset Operations Lead, has acknowledged the impact this notice is having on the community and apologised for the inconvenience to customers.

"Uisce Éireann is progressing well with works to upgrade the water treatment plant to address issues with the Gort Water Supply where a Boil Water Notice is currently in place. Crews from Uisce Éireann and Galway County Council, along with specialist contractors, are on site carrying out upgrade works to rectify the issues at the treatment plant with a view to lifting the Boil Water Notice which is currently in place as quickly and as safely as possible."

"We have replaced the filtration system at the water treatment plant. Specialist contractors and materials were required to undertake this work. Both filters are now in operation and linked to an automatic alarm system. A separate contract to construct a new treated water reservoir at Gort Water Treatment Plant is currently nearing completion and we hope to have both new systems in place in the coming weeks. This represents a significant piece of work and will provide greater security of water treatment and supply.

"For now, the Boil Water Notice will remain in place until further notice to protect our consumers. We completely understand the community's frustration and can ensure everyone that we are working tirelessly to resolve the issues affecting the treatment plant. We again apologise for the inconvenience this has caused."

Vulnerable customers who have registered with Uisce Éireann receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled. Those who have concerns should contact our customer care team on 1800 278 278.

Customers can check if they are impacted by this Boil Water Notice by visiting the Water Quality section of our website and entering their property's Eircode in the search bar.

Water must be boiled for:

Drinking;
Drinks made with water;
Preparation of salads and similar foods, which are not cooked prior to eating;
Brushing of teeth;
Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates will be available on the Supply and Service Updates section of our website including a map of the affected area, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Customers are advised to set their location on water.ie to view updates specific to their water supply. Further information is available on the Boil Water Notice section of our website.

Uisce Éireann is committed to providing information that is accessible to the widest possible audience. The Uisce Éireann website is built responsively and includes functionality that allows users to translate content into almost 100 languages. Visit www.water.ie and click on the ReachDeck icon on the bottom left of the screen to select your language preference.

Uisce Éireann and Galway County Council would like to remind customers supplied by Gort Public Water Supply that the Boil Water Notice issued in consultation with the Health Service Executive (HSE), remains in place. The notice has been put in place to protect the health of a population of approximately 2,800 customers.

Customers are advised to boil their water before use and continue to do so until further notice.

We would ask vulnerable customers or those who have concerns to contact our customer care team, open 24/7, on 1800 278 278. Vulnerable customers who have registered with Uisce Éireann receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled.

Uisce Éireann's drinking water compliance and operational experts are working with colleagues in Galway County Council to resolve the situation with a view to having the notice lifted as quickly as possible.

Rónan Daly, Uisce Éireann's Asset Operations Lead, has acknowledged the impact this notice is having on the community and apologised for the inconvenience to customers.

"We have replaced the damaged filter along with all pipework, nozzles and gravel/sand filters. To reduce the risk of this problem re-occurring, the mechanism has also now been replaced in the second filter unit. Specialist contractors and materials were required to undertake this work. Both filters are now in operation and we are currently finalising works, including linking to an automatic alarm system. A separate contract to construct a new treated water reservoir at Gort Water Treatment Plant is currently nearing completion and we hope to have both new systems in pace in the coming weeks. This represents a significant piece of work and will provides greater security of water treatment and supply.

"We in Uisce Éireann completely understand the community's frustration and can ensure everyone that we are working tirelessly to resolve the issues affecting the plant, both in the short and long term, and to lift the boil water notice as early as it is safe to do so.

"Public health is Uisce Éireann's number one priority and this Boil Water Notice has been put in place as a precaution to protect customers. Where risks to water quality are identified through Uisce Éireann's enhanced testing and monitoring programme, Boil Water Notices are issued in order to safeguard public health. In all instances, action is taken to address the cause of the issue and to progress work to achieve a quality water treatment process and in order to lift the notice as quickly as possible, which will only happen following a number of satisfactory water samples, and in agreement with the HSE."

Customers can check if they are impacted by this Boil Water Notice by visiting the Water Quality section of our website and entering their property's Eircode in the search bar.

Water must be boiled for:

Drinking;
Drinks made with water;
Preparation of salads and similar foods, which are not cooked prior to eating;
Brushing of teeth;
Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates will be available on the Supply and Service Updates section of our website including a map of the affected area, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Customers are advised to set their location on our website to view updates specific to their water supply. Further information is available on the Boil Water Notice section of our website.

Uisce Éireann is committed to providing information that is accessible to the widest possible audience. The Uisce Éireann website is built responsively and includes functionality that allows users to translate content into almost 100 languages. Visit our website and click on the ReachDeck icon on the bottom left of the screen to select your language preference.

Uisce Éireann and Galway County Council would like to remind customers supplied by Gort Public Water Supply that the Boil Water Notice issued on 2 February 2022, in consultation with the Health Service Executive (HSE), remains in place. The notice has been put in place to protect the health of a population of approximately 2,800 customers.

Customers are advised to boil their water before use and continue to do so until further notice.

We would ask vulnerable customers or those who have concerns to contact our customer care team, open 24/7, on 1800 278 278. Vulnerable customers who have registered with Uisce Éireann receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled.

Uisce Éireann's drinking water compliance and operational experts are working with colleagues in Galway County Council to resolve the situation with a view to having the notice lifted as quickly as possible.

Rónan Daly, Uisce Éireann's Asset Operations Lead, has acknowledged the impact this notice is having on the community and apologised for the inconvenience to customers.

"We in Uisce Éireann completely understand the community's frustration and can ensure everyone that we are working tirelessly to resolve the issues affecting the plant, both in the short and long term, and to lift the boil water notice as early as it is safe to do so.

"We have carried out an assessment of the damaged filter and have found that the entire filtering mechanism in the failed filter had to be replaced, which includes the replacement of all pipework, nozzles and gravel/sand filters. To reduce the risk of this problem re-occurring, the mechanism will also be replaced in the second filter unit. This will then provide greater security of treatment. We have appointed a specialist contractor to carry out the remedial works and work has progressed well on the first filter, with pipe work due to be completed tomorrow. Thereafter, the new filter sand will be installed and commissioned. We will then move to the second filter, removing the existing filter mechanism and replacing it with a new system.

"Public health is Uisce Éireann's number one priority and this Boil Water Notice has been put in place as a precaution to protect customers. Where risks to water quality are identified through Uisce Éireann's enhanced testing and monitoring programme, Boil Water Notices are issued in order to safeguard public health. In all instances, action is taken to address the cause of the issue and to progress work to achieve a quality water treatment process and in order to lift the notice as quickly as possible, which will only happen following a number of satisfactory water samples, and in agreement with the HSE."

It is important to note that water is still safe to use for hygiene purposes and Uisce Éireann would like to remind customers to follow the HSE COVID-19 advice and ensure frequent handwashing.

Customers can check if they are impacted by this Boil Water Notice by visiting the Water Quality section of our website and entering their property's Eircode in the search bar.

Water must be boiled for:

Drinking;
Drinks made with water;
Preparation of salads and similar foods, which are not cooked prior to eating;
Brushing of teeth;
Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates will be available on the Supply and Service Updates section of our website including a map of the affected area, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Customers are advised to set their location on our website to view updates specific to their water supply. Further information is available on the Boil Water Notice section of our website.

Uisce Éireann is committed to providing information that is accessible to the widest possible audience. The Uisce Éireann website is built responsively and includes functionality that allows users to translate content into almost 100 languages. Visit our website and click on the ReachDeck icon on the bottom left of the screen to select your language preference.

Uisce Éireann and Galway County Council would like to remind customers supplied by Gort Public Water Supply that the Boil Water Notice issued on 2 February 2022, in consultation with the Health Service Executive (HSE), remains in place. The notice has been put in place to protect the health of a population of approximately 2,800 customers.

Customers are advised to boil their water before use and continue to do so until further notice.

We would ask vulnerable customers or those who have concerns to contact our customer care team, open 24/7, on 1800 278 278. Vulnerable customers who have registered with Uisce Éireann receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled.

Uisce Éireann's drinking water compliance and operational experts are working with colleagues in Galway County Council to resolve the situation with a view to having the notice lifted as quickly as possible.

Rónan Daly, Uisce Éireann's Asset Operations Lead, has acknowledged the impact this notice is having on the community and apologised for the inconvenience to customers.

"We in Uisce Éireann completely understand the community's frustration and can ensure everyone that we are working tirelessly to resolve the issues affecting the plant, both in the short and long term, and to lift the boil water notice as early as it is safe to do so. We again apologise for the inconvenience this has caused. We are grateful to the media, elected representatives and members of the public who are sharing the information.

"We have carried out an assessment of the damaged filter and are currently awaiting replacement equipment through a specialist contractor as part of a re-design of the filter system at the treatment plant. The entire filtering mechanism in the failed filter will be replaced, which includes the replacement of all pipework, nozzles and gravel/sand filters. To reduce the risk of this problem re-occurring, the mechanism will also be replaced in the second filter unit. This will then provide greater security of treatment. Uisce Éireann has appointed a specialist contractor to carry out the remedial works and these works are progressing.

"Public health is Uisce Éireann's number one priority and this Boil Water Notice has been put in place as a precaution to protect customers. Where risks to water quality are identified through Uisce Éireann's enhanced testing and monitoring programme, Boil Water Notices are issued in order to safeguard public health. In all instances, action is taken to address the cause of the issue and to progress work to achieve a quality water treatment process and in order to lift the notice as quickly as possible, which will only happen following a number of satisfactory water samples, and in agreement with the HSE."

It is important to note that water is still safe to use for hygiene purposes and Uisce Éireann would like to remind customers to follow the HSE COVID-19 advice and ensure frequent handwashing.

Customers can check if they are impacted by this Boil Water Notice by visiting www.water.ie/help/water-quality/ and entering their property's Eircode in the search bar.

Water must be boiled for:

Drinking;
Drinks made with water;
Preparation of salads and similar foods, which are not cooked prior to eating;
Brushing of teeth;
Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates will be available on Supply and Service Updates section of our website including a map of the affected area, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Customers are advised to set their location on water.ie to view updates specific to their water supply. Further information is available on the Boil Water Notice section of our website.

Uisce Éireann is committed to providing information that is accessible to the widest possible audience. The Uisce Éireann website is built responsively and includes functionality that allows users to translate content into almost 100 languages. Visit our website and click on the ReachDeck icon on the bottom left of the screen to select your language preference.

Uisce Éireann and Galway County Council would like to remind customers supplied by Gort Public Water Supply that the Boil Water Notice issued on 2 February 2022, in consultation with the Health Service Executive (HSE), remains in place. The notice has been put in place to protect the health of a population of approximately 2,800 customers.

Customers are advised to boil their water before use and continue to do so until further notice.

We would ask vulnerable customers or those who have concerns to contact our customer care team, open 24/7, on 1800 278 278. Vulnerable customers who have registered with Uisce Éireann receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled.

Uisce Éireann's drinking water compliance and operational experts are working with colleagues in Galway County Council to resolve the situation with a view to having the notice lifted as quickly as possible.

Rónan Daly, Uisce Éireann's Asset Operations Lead, has acknowledged the impact this notice is having on the community and apologised for the inconvenience to customers.

"We have carried out an assessment of the damaged filter and are currently awaiting replacement equipment through a specialist contractor as part of a re-design of the filter system at the treatment plant. The entire filtering mechanism in the failed filter will be replaced, which includes the replacement of all pipework, nozzles and gravel/sand filters. To reduce the risk of this problem re-occurring, the mechanism will also be replaced in the second filter unit. This will then provide greater security of treatment. Uisce Éireann has appointed a contractor to carry out the remedial works and these are expected to be completed in the coming weeks.

"We in Uisce Éireann completely understand the communities frustration and can ensure everyone that we are working tirelessly to resolve the issues affecting the plant, both in the short and long term, and to lift the boil water notice as early as it is safe to do so. We again apologise for the inconvenience this has caused. We are grateful to the media, elected representatives and members of the public who are sharing the information.

"Public health is Uisce Éireann's number one priority and this Boil Water Notice has been put in place as a precaution to protect customers. Where risks to water quality are identified through Uisce Éireann's enhanced testing and monitoring programme, Boil Water Notices are issued in order to safeguard public health. In all instances, action is taken to address the cause of the issue and to progress work to achieve a quality water treatment process and in order to lift the notice as quickly as possible, which will only happen following a number of satisfactory water samples, and in agreement with the HSE."

It is important to note that water is still safe to use for hygiene purposes and Uisce Éireann would like to remind customers to follow the HSE COVID-19 advice and ensure frequent handwashing.

Customers can check if they are impacted by this Boil Water Notice by visiting the Water Quality section of our website and entering their property's Eircode in the search bar.

Water must be boiled for:

Drinking;
Drinks made with water;
Preparation of salads and similar foods, which are not cooked prior to eating;
Brushing of teeth;
Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated. Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates will be available on Supply and Service Updates section of our website including a map of the affected area, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

Customers are advised to set their location on water.ie to view updates specific to their water supply. Further information is available on the Boil Water Notice section of our website.

Uisce Éireann and Galway County Council would like to remind customers supplied by Gort Public Water Supply that the Boil Water Notice issued on 2 February 2022, in consultation with the Health Service Executive (HSE), remains in place. The notice, arising out of a mechanical fault at Gort Water Treatment Plant, has been put in place to protect the health of a population of approximately 2,800 customers.

Customers are advised to boil their water before use and continue to do so until further notice.

Alternative water supplies in the form of bulk tankers are in place at Church Street and in the Punchpowl Estate on the Ennis Road. The tankers may be offsite for short periods if refilling is required during the day. Customers are reminded to use their own containers when taking water from the tankers and to boil and cool the water before consumption as a precautionary measure. Customers should follow HSE and government COVID-19 advice in relation to social distancing and mask wearing when collecting water from tankers.

We would ask vulnerable customers or those who have concerns to contact our customer care team, open 24/7, on 1800 278 278. Vulnerable customers who have registered with Uisce Éireann receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled.

Uisce Éireann's drinking water compliance and operational experts are working with colleagues in Galway County Council to resolve the situation with a view to having the notice lifted as quickly as possible.

Ronan Daly, Uisce Éireann's Asset Operations Lead, has acknowledged the impact this notice is having on the community and apologised for the inconvenience to customers.

"We wish to apologise to all of the homes and businesses impacted by this Boil Water Notice. We have carried out an assessment of the damaged filter and are currently awaiting replacement equipment through a specialist contractor as part of a re-design of the filter system at the water treatment plant. Uisce Éireann will continue to liaise with the HSE and EPA throughout the duration of the works at the plant. Our team will issue regular updates to the communities impacted by this notice as we continue our work to lift it as quickly as possible.

"Public health is Uisce Éireann's number one priority and this Boil Water Notice has been put in place as a precaution to protect customers. Where risks to water quality are identified through Uisce Éireann's enhanced testing and monitoring programme, Boil Water Notices are issued in order to safeguard public health. In all instances immediate action is taken to address the cause of the issue in order to lift the notice as quickly as possible, in agreement with the HSE."

It is important to note that water is still safe to use for hygiene purposes and Uisce Éireann would like to remind customers to follow the HSE COVID-19 advice and ensure frequent handwashing.

Customers can check if they are impacted by this Boil Water Notice by visiting the Water Quality section of our website and entering their property's Eircode in the search bar.

Water must be boiled for:

Drinking;
Drinks made with water;
Preparation of salads and similar foods, which are not cooked prior to eating;
Brushing of teeth;
Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates will be available on the Supply and Service Updates section of our website including a map of the affected area, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.