Water supply disruptions across Galway City in wake of Storm Éowyn

Information below is relevant until further updates are provided here or on our Supply and Service Updates section. 

Uisce Éireann crews are mobilising across Galway City to assess the damage caused by Storm Éowyn overnight and early this morning.

There was a power outage at the Terryland Water Treatment Plant at approximately 2.30am this morning, which caused the plant to shut down. The plant was manually restarted at approximately 11.30am and is currently ramping up to full production.

However, as a result of the interruption in power, water levels in reservoirs around the city have dropped to low levels. Uisce Éireann customers in homes and businesses across the city will experience some reduced pressure and supply interruptions over the course of Friday afternoon and evening.

Uisce Éireann crews have been working alongside crews from Galway City Council since the Status Red warning elapsed at 11am, to assess the damage caused by the storm and begin to restore supply to normal levels.

Customers are urged to conserve water where possible in order to protect supply while the outages are resolved. For simple ways to conserve water, check out the Uisce Éireann conservation calculator which can help people work out how much water they are currently using and how they can conserve even more. 

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For further updates, visit the service and supply section.

Uisce Éireann has also launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number in the panel below.