Water supplies recovering well following burst main on the Kerry Central Regional WSS

Uisce Éireann and Kerry County Council are continuing their work to restore water supply to all of the customers impacted by a major burst on the Kerry Central Regional Water Supply Scheme last week. Water levels across the network and reservoirs continue to recover well today.

While water supply has returned to most of the areas impacted, customers located on higher grounds and on the extremities of the network may continue to experience temporary outages and/or low water pressure.

Uisce Éireann is appealing to the public to conserve water and to only use what they need whilst continuing to adhere to public health advice regarding COVID-19. This will help with the ongoing restoration of water supply and help reservoir levels continue to refill across the county so that daytime water supply can be maintained. Night-time restrictions may be needed in some locations over the coming days.

Speaking about the repair works, Anna Brosnan, Uisce Éireann said: "The recovery of water supply to all customers impacted by last week's burst is going well. Dedicated water services crews are continuing their work to restore normal water supply today. We want to thank customers for their patience over the last week and ask everyone to make an effort to conserve water to help with the recovery phase and the ongoing restoration of water supply to all."

In particular, we are asking the public to refrain from activities that use a large amount of water such as using power washers or watering gardens with a hose. We are also appealing to homes, businesses and those responsible for unoccupied buildings to check for leaks whilst adhering to current public health regulations and advice, to turn off water where it is not needed and report leaks they see on the public network to us.

There are ways to conserve water that will not impact on hygiene or handwashing. Simple water conservation efforts can have a big impact on reducing demand on the supply such as not running taps needlessly, taking showers instead of baths and to postpone using dishwashers and washing machines where possible. We are also reminding people with responsibility for properties that are currently unoccupied to check for leaks and turn off water where it is not required. There are lots more tips on how to conserve water in your home on the Conservation section of our website.

There is also a possibility that some customers may have airlocks in their internal plumbing. For advice on how to deal with airlocks please visit our page How to check for and clear internal airlocks on water.ie.

Our customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please see the Supply and Service Updates section of our website.

Uisce Éireann would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.

Uisce Éireann continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services.

Uisce Éireann working in partnership with Kerry County Council are progressing with works to restore water supply to customers supplied by the Kerry Central Regional Water Supply Scheme following a burst on Tuesday evening. Dedicated water service crews have now repaired the burst and are carefully working to restore water supply to the homes and businesses impacted.

Works are progressing well and water supply has now returned to most of the areas. Supply is now restored to customers in the Strand Road area in Tralee but some customers may still experience low water pressure while the network recovers. Customers located on higher grounds and on the extremity of the network may also continue to experience temporary outages and/or low water pressure due to the complex nature of the water supply network.

Alternative water supplies (mobile water tankers) are in place today at the following locations:

• Tralee - O'Donnell's Bar Mounthawk, Brandon Car Park 
• Killarney - Rock Road Car Park

Customers are reminded to use their own containers when taking water from the tankers and to boil the water before consumption as a precautionary measure. Customers should follow HSE and government COVID-19 advice in relation to social distancing when collecting water from tankers.

Bottled water will also be provided at some of the above locations. Boiling of bottled water is not required.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Uisce Éireann is appealing to the public to conserve water and to only use what they need whilst continuing to adhere to public health advice regarding COVID-19. This will help with the ongoing restoration of water supply and help reservoir levels refill across the county so daytime water supply can be maintained. Night-time restrictions may be needed in some locations over the coming days.

In particular we are asking the public to refrain from activates that use a large amount of water such as using power washers or watering gardens with a hose. We are also appealing to homes, businesses and those responsible for unoccupied buildings to check for leaks whilst adhering to current public health regulations and advice, to turn off water where it's not needed and report leaks they see on the public network to us.

There are ways to conserve water that will not impact on hygiene or handwashing. Simple water conservation efforts can have a big impact on reducing demand on the supply such as not running taps needlessly, taking showers instead of baths and to postpone using dishwashers and washing machines where possible. We are also reminding people with responsibility for properties that are currently unoccupied to check for leaks and turn off water where it is not required. There are lots more tips on how to conserve water in your home on the Conservation section of our website.

There is also a possibility that some customers may have airlocks in their internal plumbing. For advice on how to deal with airlocks please visit our page How to check for and clear internal airlocks on our website.

Speaking about the repair works, Anna Brosnan, Uisce Éireann said: "While water supply has returned for most of the customers impacted by the major burst watermain, there are some customers, in particular at the extremities of the network, whose supply has not fully returned. Dedicated water services crews continue to work on restoring water to all customers at this time. We would ask everyone to make an effort to conserve water to help with the recovery phase and the ongoing restoration of water supply to all."

Our customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please see the Supply and Service Updates section of our website.

Uisce Éireann would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.

Uisce Éireann continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services.

Uisce Éireann working in partnership with Kerry County Council are progressing with works to restore water supply to customers supplied by the Kerry Central Regional Water Supply Scheme following a burst on Tuesday evening. Dedicated water service crews have now repaired the burst and are carefully working to restore water supply to the homes and businesses impacted.

Works are progressing well and water supply has now returned to most of the areas impacted but some customers in the Knockmoyle area of Strand Road in Tralee will continue to experience outages today, Sunday 1 August as works progress. Customers located on higher grounds and on the extremity of the network may also continue to experience temporary outages and/or low water pressure due to the complex nature of the water supply network.

Alternative water supplies (mobile water tankers) are in place today at the following locations:

• Tralee - O'Donnell's Bar Mounthawk, Brandon Car Park and Knockmoyle area of Strand Road
• Killarney - Rock Road Car Park

Customers are reminded to use their own containers when taking water from the tankers and to boil the water before consumption as a precautionary measure. Customers should follow HSE and government COVID-19 advice in relation to social distancing when collecting water from tankers.

Bottled water will also be provided at some of the above locations. Boiling of bottled water is not required.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Uisce Éireann is appealing to the public to conserve water and to only use what they need whilst continuing to adhere to public health advice regarding COVID-19. This will help with the ongoing restoration of water supply and help reservoir levels refill across the county so daytime water supply can be maintained. Night-time restrictions may be needed in some locations over the coming days.

In particular we are asking the public to refrain from activates that use a large amount of water such as using power washers or watering gardens with a hose. We are also appealing to homes, businesses and those responsible for unoccupied buildings to check for leaks whilst adhering to current public health regulations and advice, to turn off water where it's not needed and report leaks they see on the public network to us.

There are ways to conserve water that will not impact on hygiene or handwashing. Simple water conservation efforts can have a big impact on reducing demand on the supply such as not running taps needlessly, taking showers instead of baths and to postpone using dishwashers and washing machines where possible. We are also reminding people with responsibility for properties that are currently unoccupied to check for leaks and turn off water where it is not required. There are lots more tips on how to conserve water in your home on the Conservation section of our website.

There is also a possibility that some customers may have airlocks in their internal plumbing. For advice on how to deal with airlocks please visit our page How to check for and clear internal airlocks on water.ie.

Speaking about the repair works, Anna Brosnan, Uisce Éireann said: "While water supply has returned for most of the customers impacted by the major burst watermain, there are some customers, in particular at the extremities of the network, whose supply has not fully returned. Dedicated water services crews continue to work on restoring water to all customers at this time. We would ask everyone to make an effort to conserve water to help with the recovery phase and the ongoing restoration of water supply to all."

Our customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please see the Supply and Service Updates section of our website.

Uisce Éireann would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.

Uisce Éireann continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services.

Uisce Éireann working in partnership with Kerry County Council are progressing with works to restore water supply to customers supplied by the Kerry Central Regional Water Supply Scheme following a burst on Tuesday. Water supply has now returned to most of the areas impacted but customers located on higher grounds and on the extremity of the network may continue to experience temporary outages and/or low water pressure.

The burst occurred on Tuesday evening and dedicated water service crews worked through the night to repair the main by the early hours of Wednesday morning. Dedicated water service crews have been working continuously since the burst occurred on Tuesday to both repair the burst and carefully restore water supply to the homes and businesses impacted. As the geographical area impacted by the burst is very large, the return of normal water supply to all areas is taking time due to the complex nature of the water supply network. To ensure that water levels in reservoirs continue to improve across the county, night-time restrictions may be required in some areas over the coming days. Uisce Éireann working with Kerry County Council continue to monitor the situation closely.

Uisce Éireann is appealing to the public to conserve water to help with the ongoing restoration of water supply. There are ways to conserve water that will not impact on hygiene or handwashing. Simple water conservation efforts can have a big impact on reducing demand on the supply such as not running taps needlessly, taking showers instead of baths and to postpone using dishwashers and washing machines where possible. We are also reminding people with responsibility for properties that are currently unoccupied to check for leaks and turn off water where it is not required. There are lots more tips on how to conserve water in your home on the Conservation section of our website.

There is also a possibility that some customers may have airlocks in their internal plumbing. For advice on how to deal with airlocks please visit our page How to check for and clear internal airlocks on water.ie.

Alternative water supplies (mobile water tankers) will remain in place today at the following locations:

• Tralee - O'Donnell's Bar Mounthawk, Brandon Car Park
• Killarney - Rock Road Car Park

Customers are reminded to use their own containers when taking water from the tankers and to boil the water before consumption as a precautionary measure. Customers should follow HSE and government COVID-19 advice in relation to social distancing when collecting water from tankers.

Bottled water will also be provided at some of the above locations. Boiling of bottled water is not required.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Speaking about the repair works, Anna Brosnan, Uisce Éireann said: "While water supply has returned for most of the customers impacted by the major burst watermain, there are some customers, in particular at the extremities of the network, whose supply has not fully returned. Dedicated water services crews continue to work on restoring water to all customers at this time. We would ask everyone to make an effort to conserve water to help with the recovery phase and the ongoing restoration of water supply to all."

Our customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please see the Supply and Service Updates section of our website.

Uisce Éireann continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Uisce Éireann would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.

Water supply should have returned to most of the areas impacted by a major burst in a watermain in the Kerry Central Regional Water Supply Scheme earlier this week. The burst occurred on Tuesday evening and dedicated water service crews worked through the night to repair the main by the early hours of Wednesday morning. Since then, crews have been working to ensure that water supply is fully restored to all of the homes and businesses impacted. As the geographical area impacted by the burst is very large, the return of normal water supply to all areas is taking time due to the complex nature of the water supply network. To ensure that water levels in reservoirs continue to improve across the county, night-time restrictions may be required in some areas over the coming days. Uisce Éireann is appealing to the public to conserve water to help with the ongoing restoration of water supply.

Alternative water supplies (mobile water tankers) will remain in place today at the following locations:

• Tralee - O'Donnell's Bar Mounthawk, Brandon Car Park
• Killarney - Rock Road Car Park

Customers are reminded to use their own containers when taking water from the tankers and to boil the water before consumption as a precautionary measure. Customers should follow HSE and government COVID-19 advice in relation to social distancing when collecting water from tankers.

Bottled water will also be provided at some of the above locations. Boiling of bottled water is not required.

Dedicated water service crews have been working continuously since the burst occurred on Tuesday to both repair the burst and carefully restore water supply to the homes and businesses impacted. It is expected that water supply will have returned to most customers by now, however there may be some areas, particularly in the extremities of the network, where water supply will take some time to return to normal.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Speaking about the repair works, Anna Brosnan, Uisce Éireann said: "While water supply has returned for most of the customers impacted by the major burst watermain, there are some customers, in particular at the extremities of the network, whose supply has not fully returned. Dedicated water services crews continue to work on restoring water to all customers at this time. We would ask everyone to make an effort to conserve water to help with the recovery phase and the ongoing restoration of water supply to all."

Our customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please see the Supply and Service Updates section of our website.

Uisce Éireann continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Uisce Éireann would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.

Water supply should have returned to most of the areas impacted by a major burst in a watermain in the Kerry Central Regional Water Supply Scheme earlier this week. The burst occurred on Tuesday evening and dedicated water service crews worked through the night to repair the main by the early hours of Wednesday morning. Since then, crews have been working to ensure that water supply is fully restored to all of the homes and businesses impacted. As the geographical area impacted by the burst is very large, the return of normal water supply to all areas is taking time due to the complex nature of the water supply network. To ensure that water supply levels in reservoirs continue to improve across the county, night-time restrictions may be required in some areas over the coming days. Uisce Éireann is appealing to the public to conserve water to help with the ongoing restoration of water supply.

Alternative water supplies (mobile water tankers) will remain in place today at the following locations:

• Tralee - O'Donnell's Bar Mounthawk, Brandon Car Park
• Killarney - Rock Road Car Park
• Gurrane/Firies

Customers are reminded to use their own containers when taking water from the tankers and to boil the water before consumption as a precautionary measure. Customers should follow HSE and government COVID-19 advice in relation to social distancing when collecting water from tankers.
Bottled water will also be provided at some of the above locations. Boiling of bottled water is not required.

Dedicated water service crews have been working continuously since the burst occurred on Tuesday to both repair the burst and carefully restore water supply to the homes and businesses impacted. It is expected that water supply will have returned to most customers by now, however there may be some areas, particularly in the extremities of the network where water supply will take some time to return to normal.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Speaking about the repair works, Anna Brosnan, Uisce Éireann said: "While water supply has returned for most of the customers impacted by the major burst watermain on Tuesday, there are some customers, in particular at the extremities of the network, whose supply has not fully returned. Dedicated water services crews continue to work on restoring water to all customers at this time. We would ask everyone to make an effort to conserve water to help with the recovery phase and the ongoing restoration of water supply to all."

Our customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please see the Supply and Service Updates section of our website.

Uisce Éireann continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Uisce Éireann would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.

Water supply should have returned to most of the areas impacted by a major burst in a watermain at Faugh in Muckross this week. The burst occurred on Tuesday evening and dedicated water service crews worked through the night to repair the main by the early hours of Wednesday morning. Since then, crews have been working to ensure that water supply is fully restored to all of the homes and businesses impacted. As the geographical area impacted by the burst is very large, the return of normal water supply to all areas is taking time due to the complex nature of the water supply network. To ensure that water supply levels in reservoirs continue to improve across the county, night-time restrictions may be required in some areas over the coming days.

Alternative water supplies (mobile water tankers) will remain in place this evening at the following locations:

• Tralee - Mounthawk, O'Donnell's Bar, Brandon Car Park, St. Brendan's Church, Rathass Church Car Park
• Killarney - Rock Road Car Park
• Firies/Farranfore - Firies Church Yard
• Ballymacelligot - Church Yard, Cloghers
• Kilflynn - St. Teresa's National School
• Barraduff - Community Centre
• Abbeydorney - GAA Pitch
• Blennerville - GAA Pitch
• Farranfore - GAA Club
• Gneeveguilla - GAA Pitch

Customers are reminded to use their own containers when taking water from the tankers and to boil the water before consumption as a precautionary measure. Customers should follow HSE and government COVID-19 advice in relation to social distancing when collecting water from tankers.

Bottled water will also be provided at some of the above locations. Boiling of bottled water is not required.

Dedicated water service crews have been working continuously since the burst occurred on Tuesday to both repair the burst and carefully restore water supply to the homes and businesses impacted. It is expected that water supply will have returned to many customers today, however there may be some areas in the networks where water supply will take some time to return to normal. Alternative water supplies will remain in place until supply has returned.
Uisce Éireann has continued to prioritise water supply to hospitals, nursing homes and vaccination centres in the area.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Speaking about the repair works, Anna Brosnan, Uisce Éireann said: "Crews have been working around the clock since the burst occurred on Tuesday afternoon and we want to thank everyone involved for prioritising this repair and the restoration of water supply to all of the customers impacted. Water supply should have returned to most of the customers impacted today, but we will leave alternative water supplies in place as water supply may take some time to return to all areas. The bank holiday weekend in Kerry is expected to be busy, so we are taking all of the necessary steps to ensure that water levels continue to recover in all of the reservoirs. We understand the disruption unplanned outages can cause to customers and we appreciate your patience as we work to return the water supply to homes and businesses as quickly as possible."

Our customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please see the Supply and Service Updates section of our website.

Uisce Éireann continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Uisce Éireann would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.

Water supply should be restored to most of the areas impacted by a burst that occurred on a rising main between Lough Guitane Water Treatment Plant and Sheheree Reservoir on Tuesday evening. Uisce Éireann and Kerry County Council have been working on the repair of the main and gradual resoration of water supply to the homes and businesses impacted.

The burst impacted water supply to homes and businesses in Killarney, Tralee, Castleisland, Firies, Farranfore, Castlemaine, Ballymacelligot, Fenit and surrounding areas. Restoration of water supplies began over night and will continue throughout today, however supplies may be intermittent while the system recovers fully.

Alternative water supplies (mobile water tankers and Intermediate Bulk Containers (IBCs)) will remain in place today at the following locations:

• Tralee - Mounthawk, O'Donnell's Bar, Brandon Car Park, Manor Shopping Centre, St. Brendans Church, Tralee Sports Complex, Munster Bar, Ballymullen, Cloghers pump station (near LIDL), Na Gaeil GAA, Caheranne Strand Road, Rathass Church Carpark
• Spa - The Spa GAA
• Kilfenora - The Tankard
• Killarney - Rock Road Car Park, Fossa School
• Firies / Farranfore - Firies Church Yard
• Ballymacelligot - Church Yard, Cloghers
• Cordal - Graveyard
• Barraduff - Community Centre
• Abbeydorney - GAA Pitch
• Blennerville - GAA Pitch
• Farranfore - GAA Club

Customers are reminded to use their own containers when taking water from the tankers and to boil the water before consumption as a precautionary measure. Customers should follow HSE and government COVID-19 advice in relation to social distancing when collecting water from tankers.

Bottled water will also be provided at some of the above locations. Boiling of bottled water is not required.

Dedicated water service crews have been working continuously since the burst occurred on Tuesday to both repair the burst and carefully restore water supply to the homes and businesses impacted. It is expected that water supply will have returned to many customers today, however there may be some areas in the networks where water supply will take some time to return to normal. Alternative water supplies will remain in place until supply has returned.

Uisce Éireann has continued to prioritise water supply to hospitals, nursing homes and vaccination centres in the area.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Speaking about the repair works, Anna Brosnan, Uisce Éireann said: "Crews have been working around the clock since the burst occurred on Tuesday afternoon and we want to thank everyone involved for prioritising this repair and the restoration of water supply to all of the customers impacted. Water supply should be returning to most of the customers impacted today, but we will leave alternative water supplies in place as water supply may take some time to return to all areas. The bank holiday weekend in Kerry is expected to be busy, so we are taking all of the necessary steps to ensure that reservoirs continue to recover in the lead up to the weekend. We understand the disruption unplanned outages can cause to customers and we appreciate your patience as we work to return the water supply to homes and businesses as quickly as possible."

Our customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please see the Supply and Service Updates section of our website.

Uisce Éireann continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Uisce Éireann would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.

Uisce Éireann is working with Kerry County Council to restore water supply following a burst on the water main yesterday evening from Lough Guitane Water Treatment Plant to Sheheree Reservoir on the Central Regional Water Supply Scheme in Kerry. The burst occurred on a section of water mains at Faugh, Muckross, Killarney, Co. Kerry and was repaired in the early hours of this morning. Reservoir levels are recovering well and water supply will start to return to customers throughout tonight and tomorrow. The initial restoration of water supply will be intermittent.

The burst impacted water supply to homes and businesses in Killarney, Tralee, Castleisland, Firies, Farranfore, Castlemaine, Ballymacelligot, Fenit and surrounding areas.

Alternative water supplies (mobile water tankers and Intermediate Bulk Containers (IBCs)) will be available at the following locations and will remain in place until normal water supply is restored:

• Tralee - Mounthawk, O'Donnell's Bar, Brandon Car Park, Manor Shopping Centre, St. Brendans Church, Tralee Sports Complex, Munster Bar, Ballymullen, Cloghers pump station (near LIDL), Na Gaeil GAA, Caheranne Strand Road, Rathass Church Carpark
• Spa - The Spa GAA
• Kilfenora - The Tankard
• Killarney - Rock Road Car Park, Fossa School
• Firies / Farranfore - Firies Church Yard
• Ballymacelligot - Church Yard, Cloghers
• Cordal - Graveyard
• Barraduff - Community Centre
• Abbeydorney - GAA Pitch
• Blennerville - GAA Pitch
• Farranfore - GAA Club

Customers are reminded to use their own containers when taking water from the tankers and to boil the water before consumption as a precautionary measure. Customers should follow HSE and government COVID-19 advice in relation to social distancing when collecting water from tankers.

Bottled water will also be provided at some of the above locations. Boiling of bottled water is not required.

Dedicated water service crews were mobilised last night and the pipe was repaired in the early hours of this morning. Crews are working to gradually reintroduce water to the network. It is expected that water supply will begin to return to customers tonight, however supply to some customers will not return until tomorrow. Alternative water supplies for use by all customers impacted are being provided at the locations listed above.

Uisce Éireann has continued to prioritise water supply to hospitals, nursing homes and vaccination centres in the area.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Speaking about the repair works, Anna Brosnan, Uisce Éireann said: "Crews worked hard through the night to complete the repairs and are now continuing to carefully manage the return of water supply into the vast network impacted by this burst main. We understand the disruption unplanned outages can cause to customers and we appreciate your patience as we work to return the water supply to homes and businesses as quickly as possible."

Our customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries.

Uisce Éireann continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Uisce Éireann would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.

Uisce Éireann is working with Kerry County Council to restore water supply following a burst on the water main yesterday evening from Lough Guitane Water Treatment Plant to Sheheree Reservoir on the Central Regional Water Supply Scheme in Kerry. The burst occurred on a section of water mains at Faugh, Muckross, Killarney, Co. Kerry and was repaired in the early hours of this morning. Water is currently being restored in reservoirs and water supply will begin to return to customers this evening, with some customers' supplies returning tomorrow.

The burst impacted water supply to homes and businesses in Killarney, Tralee, Castleisland, Firies, Farranfore, Castlemaine, Ballymacelligot , Fenit and surrounding areas.

Alternative water supplies (mobile water tankers and Intermediate Bulk Containers (IBCs)) will be available at the following locations this evening:

• Tralee - Mounthawk, O'Donnell's Bar, Brandon Car Park, Manor Shopping Centre, St. Brendans Church, Tralee Sports Complex, Munster Bar, Ballymullen, Cloghers pump station (near LIDL), Na Gaeil GAA, Caheranne Strand Road
• Spa - The Spa GAA
• Kilfenora - The Tankard
• Killarney - Rock Road Car Park, Fossa School
• Firies / Farranfore - Firies Church Yard
• Ballymacelligot - Church Yard, Cloghers
• Cordal - Graveyard
• Barraduff - Community Centre
• Abbeydorney - GAA Pitch

Customers are reminded to use their own containers when taking water from the tankers and to boil the water before consumption as a precautionary measure. Customers should follow HSE and government COVID-19 advice in relation to social distancing when collecting water from tankers.

Bottled water will also be provided at some of the above locations. Boiling of bottled water is not required.

Dedicated water service crews were mobilised last night and the pipe was repaired in the early hours of this morning. Crews are working to gradually reintroduce water to the network. It is expected that water supply will begin to return to customers this evening and tonight, however some customers' water supply will not return until tomorrow. Alternative water supplies for use by all customers impacted are being provided at the locations listed above.

Uisce Éireann has continued to prioritise water supply to hospitals, nursing homes and vaccination centres in the area.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Speaking about the repair works, Anna Brosnan, Uisce Éireann said: "Crews worked hard through the night to complete the repairs and are now continuing to carefully manage the return of water supply into the vast network impacted by this burst main. We understand the disruption unplanned outages can cause to customers and we appreciate your patience as we work to return the water supply to homes and businesses as quickly as possible."

Our customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. Uisce Éireann continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Uisce Éireann would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.

Uisce Éireann is working with Kerry County Council to restore water supply following a burst on the water main yesterday evening from Lough Guitane Water Treatment Plant to Sheheree Reservoir on the Central Regional Water Supply Scheme in Co. Kerry. The burst occurred on a section of water mains at Faugh, Muckross, Killarney, Co. Kerry yesterday evening.

The burst is impacting water supply to homes and businesses in Killarney, Tralee, Castleisland, Firies, Farranfore, Castlemaine, Ballymacelligot , Fenit and surrounding areas.

Alternative water supplies (mobile water tankers) will be available at the following locations today from approximately 12 noon:

• Tralee:                                
  • Mounthawk, O'Donnell's Bar - V92 RD74
  • Brandon Car Park - V92 PVK6
  • Manor Shopping Centre - V92 A39A
  • St. Brendan's Church - V92 XA36
• Killarney:                            
  • Rock Road Car Park - V93 Y861
  • Fossa, School - V93 FY59
• Firies/Farranfore: Firies Church Yard - V93 YT38
• Ballymacelligot:    Church Yard, Cloghers - V92 NV30
• Cordal:                  Graveyard
• Barraduff:             Community Centre - V93 WF6F
• Abbeydorney:       GAA Pitch - V92 W635

Customers are reminded to use their own containers when taking water from the tankers and to boil the water before consumption as a precautionary measure. Customers should follow HSE and government COVID-19 advice in relation to social distancing when collecting water from tankers.

Dedicated water service crews were mobilised last night and the pipe was repaired in the early hours of this morning. The section of burst pipe has been repaired and crews are working to gradually reintroduce water to the network. It is expected that water supply will begin to return to customers over the course of the day.

In the meantime Uisce Éireann has prioritised water supply to hospitals in the area. Uisce Éireann and Kerry County Council are mobilising alternative water supplies at the above locations and these will be available throughout the affected areas from approximately 12 noon today.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Speaking about the repair works, Anna Brosnan, Uisce Éireann said: "Crews have been working hard through the night to complete the repairs. We understand the disruption unplanned outages can cause to customers and we appreciate your patience as we work to return the water supply to homes and businesses as quickly as possible."

Our customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries.

Uisce Éireann continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Uisce Éireann would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.

Uisce Éireann is working with Kerry County Council to restore water supply following a burst on the water main yesterday evening from Lough Guitane Water Treatment Plant to Sheheree Reservoir on the Central Regional Water Supply Scheme in Co. Kerry. The burst occurred on a section of water mains at Faugh, Muckross, Killarney, Co. Kerry yesterday evening.

The burst is impacting water supply to homes and businesses in Killarney, Tralee, Castleisland, Firies, Farranfore, Castlemaine, Ballymacelligot , Fenit and surrounding areas.

Dedicated water service crews were mobilised and repairs have been underway through the night and this morning. The section of burst pipe has been repaired and crews are working to gradually reintroduce water to the network. It is expected that water supply will begin to return to customers over the course of the day.

In the meantime Uisce Éireann has prioritised water supply to hospitals in the area. Uisce Éireann and Kerry County Council are mobilising alternative water supplies and these will be available throughout the affected areas from later this morning. Full details of locations and timelines for restoration of water supply will be provided in due course.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Speaking about the repair works, Anna Brosnan, Uisce Éireann said: "Crews have been working hard through the night to complete the repairs. We understand the disruption unplanned outages can cause to customers and we appreciate your patience as we work to return the water supply to homes and businesses as quickly as possible."

Our customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries.

Uisce Éireann continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Uisce Éireann would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.

Uisce Éireann is working with Kerry County Council to carry out repairs following a burst on the watermains from Lough Guitane Water Treatment Plant to Sheheree Reservoir on the Central Regional Water Supply Scheme in Co. Kerry.

The burst is impacting water supply to homes and businesses in Killarney, Tralee, Castleisland, Firies, Farranfore, Castlemaine, Ballymacelligot , Fenit and surrounding areas. Dedicated water service crews are working to repair the burst as quickly and as safely as possible and to restore water supply to homes and businesses in the affected areas. Further updates will be provided as repairs progress.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Uisce Éireann understands the inconvenience when a burst occurs and thanks customers for their patience while we work to repair the burst and restore normal supply to impacted customers. Our customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries.

Uisce Éireann continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Uisce Éireann would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.