Works underway to restore water supply for impacted customers following outage in Gorey

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann is working to restore water supply to homes and businesses following operational issues at Gorey Town Water Supply. As a result, water supply to the Gorey Urban Water Supply Zone, Gorey Town (Gorey Irish Street and Gorey North) and surrounding areas is impacted.

Alternative Water Supplies (IBCs) will be deployed at the following locations:

Woodlands Manor, Baile Eogain, Cois Doire, Ashwood Grove, Willow Park, Hunters Green, Pearsons Brook, Raithin Cuilin, Creagh Wood, Ardmore, Allenwood Drive, Park Avenue.

Customers must boil water taken from IBCs before use.

Expert crews are on the ground working to restore normal water supply as quickly as possible to impacted customers. Repair works are scheduled to take place until 7pm on Tuesday, 19 November.

Uisce Éireann would like to apologise for the inconvenience of an unplanned outage of this nature and would like to thank customers for their support while our crews work to ensure that a normal water supply is returned to those impacted as quickly as possible.

Following repair works, it typically takes two to three hours for normal supply to be fully restored to all areas as the water refills the network, especially for those on higher ground or at the end of the network.

Homes and businesses in Gorey and surrounding areas may experience low water pressure, temporary water discolouration or intermittent disruptions to water supply.

Uisce Éireann will continue to keep customers updated as repairs continue. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates, please see the Water Supply updates section of our website.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number here.