Works are now completed and water supply is restored for Moate and surrounds
Water supply is restored for Moate, Ballynacarrigy, Moyvore, Ballymore, Moyvoughley, Kilgawny and Rathconrath
Uisce Éireann, working with Westmeath County Council, has successfully restored the water supply to customers in Ballynacarrigy, Moyvore, Ballymore, Moyvoughley, Moate and Kilgawny, Rathconrath and surrounding areas following a series of bursts on watermains near Bunbrosna, Mullingar.
Crews were on site since Tuesday, July 20 working to repair the bursts that occurred one after the other and full supply is restoring to all customers. To support impacted customers, alternative water supplies were provided at Moate Community School, Ballymore Church and Moyvore National School.
Speaking about the repair works, John Gavin, Uisce Éireann said: "The repairs proved complex given the location and extent of the bursts, however, crews worked hard to successfully complete the repairs and restore the water supply to impacted customers. We understand the inconvenience unplanned outages can have on customers and we appreciate your patience as we worked to return the water supply to homes and businesses as quickly as possible."
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.
Uisce Éireann would like to thank customers for their patience while we worked to repair the burst and restore normal supply to impacted customers. Uisce Éireann and Westmeath County Council regrets any inconvenience caused.
Uisce Éireann continues to work at this time with our local authority partners, contractors and others to safeguard the health and well-being of staff and the public and to ensure the continuity of drinking water and wastewater services. We would like to remind customers to continue to follow the HSE guidance on hand washing.
Water is a precious resource and should be conserved wherever possible. For tips and information on how to conserve water in the home, in businesses and on farms check out www.water.ie/conserve. Uisce Éireann continues to encourage the public to report leaks they see in public places by calling the Uisce Éireann customer care helpline which is open 24/7 on 1800 278 278 or you can contact us through Twitter @IWCare.
Previous Updates
Uisce Éireann is working with Westmeath County Council to restore water supply to customers in Ballynacarrigy, Moyvore, Ballymore, Moyvoughley, Moate and Kilgawny, Rathconrath and surrounding areas following a series of bursts on watermains near Bunbrosna, Mullingar.
Dedicated water service crews have been working since Tuesday, July 20 to repair a series of bursts that have occurred one after the other. Two major repairs occurred on Tuesday, two on Wednesday and one repair is currently underway today, Thursday, in the same area. It is anticipated that the repair will be completed by 6.30pm today and water supply should be restored to all customers up to three hours of the repair being completed.
Uisce Éireann has provided alternative water supplies at Moate Community School, Ballymore Church and Moyvore National School and every effort is made to ensure that the alternative drinking water supply provided, including the tanker/bowser, and dispensing tap, are adequately disinfected. However as it is not practical to provide sterilised containers for the public to transport drinking water from the tanker to their homes, we cannot guarantee that any containers used by the public do not negatively impact or contaminate the drinking water. Therefore, as a precautionary measure, it is recommended that any members of the public who obtain water from a tanker or bowser boil the water before drinking or washing of salads or vegetable to be eaten raw. Customers are reminded to use their own containers when taking water from the tankers.
Speaking about the repair works, John Gavin, Regional Lead with Uisce Éireann said: "The repairs are being conducted as quickly and as safely as possible to minimise disruption for customers in Ballynacarrigy, Moyvore, Ballymore, Moyvoughley, Moate and Kilgawny, Rathconrath and restore water for impacted customers. We understand the inconvenience unplanned outages can have on customers and we appreciate your patience as we work to return the water supply to homes and businesses as quickly as possible.
"The repair works are complex and difficult due to the size and nature of the watermains, the ground conditions and their locations under the public road. The location of the series of bursts close to the water treatment plant has resulted in disruptions to a large number of customers over a wide geographical area."
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.
Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For further updates please see our water supply and service section.
Uisce Éireann continues to work at this time with our local authority partners, contractors and others to safeguard the health and well-being of staff and the public and to ensure the continuity of drinking water and wastewater services.