Works underway to restore water supply for impacted customers in Dundalk

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Following a watermain burst at Fair Green in Dundalk, Uisce Éireann is working to restore the water supply as quickly as possible to impacted customers.

Expert water services crews have been dispatched to carry out repair works, and every effort is being made to complete this work as quickly as possible. It is expected that supply will be restored to customers by 6pm today.

Up to 1,000 customers along Newry Road, Forkhill Road from Lisdoo to Kilcurry, Racecourse Road and surrounding areas may be impacted by reduced water pressure and/or water outages. We understand how disruptive unplanned outages are and we regret the inconvenience caused.

As per best practice, most homes and businesses will have on-site water storage to provide a backup source of water for sanitation purposes. Following repair works, it typically takes two to three hours for normal supply to fully be restored to all areas as the water refills the network, especially for those on higher ground or at the end of the network.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates, please see the Water Supply updates section of our website (Reference number: LOU00085497).

Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number here.