Works underway to restore water supply to Galway City customers

Uisce Éireann is working with Galway City Council to restore water as quickly as possible to impacted customers following a burst water main on Letteragh Road. Whilst every effort is being made to maintain supply to as many customers as possible, the burst is impacting the water supply to homes and businesses in the following areas: Letteragh Road, The Heath, The Bailey, Rahoon and surrounding areas in Galway City.

Dedicated water service crews have mobilised and repairs are underway and are expected to be completed by 4pm this afternoon. Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. To ensure the safety of the public and crews carrying out the repairs to the burst, traffic management is in place and clearly signposted.

Ronan Daly, Uisce Éireann, commented: "The repairs are being conducted as quickly and efficiently as possible to minimise disruption to the area and restore water for all customers. We understand the inconvenience bursts can have on customers and we appreciate your patience as we work to return the water supply to homes and businesses as quickly as possible."

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Uisce Éireann understands the inconvenience when a burst occurs and thanks customers for their patience while we work to restore normal supply to impacted customers. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit the Supply and Service Updates section of our website.

Uisce Éireann is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.